Returns & Refunds

Returns & Refunds
While we do our best to ensure that you have an amazing experience with madebymata, we understand sometimes things don't quite work out. We are 100% committed to ensuring satisfaction with your order.

We do not issue refunds on items we have began making. All items are custom made, and our time is valuable so please take care when placing your order

As everything is handmade to order, we are unable to accept returns or exchanges.

If there is an issue with your order, please get in touch with us as soon as possible. We are committed to resolving any problems promptly and ensuring you’re happy with your purchase.